Skip to main content
Insider Campus
Path Outline

Outline

The Insider Help Center’s AI-powered assistant is here to help you with quick questions about campaigns, reporting, general inquiries, and basic troubleshooting.

Video Player is loading.
Loaded: 0%
Stream Type LIVE
Remaining Time -:-
 
  • Chapters
  • descriptions off, selected
    Current Time 0:00
    Duration -:-
    1x
    • None, selected

    How to start a chat:

    • Visit the Insider Help Center and click on the assistant widget at the bottom right corner.
    • Choose the option that best fits your question—Campaign Creation, Troubleshooting, Insider Platform Guidance/Issues, or check your previous tickets.
    • Follow the options to narrow down your query. For example, if you choose "Campaign Creation > Architect > Starter Condition," it will guide you through specific topics.

    If you prefer, you can type your question directly to get an AI-generated answer.

    Prompt Examples

    The AI assistant is designed to help you with quick and general questions. That's why it is crucial to submit precise and short queries for better-quality answers. Below you can see some prompt examples.

    • "My social proof campaign isn’t visible when I test it. What’s wrong?"
    • "I’m sending a test email but can’t receive it. What could be the issue?"
    • "Can we change an email’s design for dark mode?"
    • "How can I create HTML email designs?"
    • "Why isn’t the Insider tag initialized?"