Master Your Conversational CX (MindBehind) Suite
Your roadmap to smarter conversations is ready. We’ve collected the essentials you need to master MindBehind, from understanding MindBehind Flow and MindBehind Live. If you are looking to create real-time, engaging interactions with your customers, your journey starts here.
Find Your Starting Point
Not sure where to begin? Read the statements below to find your match:
- I am brand new to Insider One: Start with Path 1 to design chatbots, manage live support agents, and orchestrate conversations across multiple channels.
Prove Your Skills
After completing the path, take the Assessment to earn your Official Certification Badge. It is the best way to validate your expertise and show you are ready to lead.
