Start a Live Chat with Insider Help Center

You can start a live chat directly from the Help Center for real-time assistance. Here’s how:

• Click the AI Assistant button in the bottom right corner.

• Choose an option and select Ask Question to submit your query to the AI.

• After receiving the AI-generated answer, if you still need help, click No when asked if you found the answer.

• Click the Live Chat button.

• Rate your AI conversation and click Start a new conversation.

A live agent will be available in the widget at the bottom left corner, depending on your region’s working hours.

Support Channels Based on Use Cases:

• Insider Academy: Always the preferred way to find answers.
• Tickets: Use when needed for more complex issues.
• Live Chat: For immediate issues that can be resolved in 15 minutes.